Posted: Fri Nov 04, 2016 10:37 pm Post subject: My Friend Cannot Register
Hey ScoreHero staff,
My friend attempted to register and told me that he has been unable to do so. When I tried to register using credentials that pertain to him, I hit "Register Account", but it just takes me back to the registration page. I'm not sure what went wrong, if there were issues on my end. I was wondering if you knew of what was going on and/or if you could create an account for him on the backend?
Joined: 29 Oct 2007 Posts: 6467 Location: Quebec, Canada
Posted: Sun Nov 06, 2016 3:51 pm Post subject:
singe will be the only to be able to answer, unless someone contact JCirri on chat and let him know about the situation. I would but I've never been there nor do I know where it is (mIRC I think but no clue the server/room name)
Thanks for posting the registration issue on behalf of your friend. I can't seem to replicate the mentioned behavior, and am seeing other recently registered users that have successfully confirmed e-mail and logged in.
To troubleshoot further I'd ask which browser / version was used, whether the registration attempt was made through scorehero.com or rockband.scorehero.com, and the username in question (so I can check if it was actually registered). _________________
Thanks for posting the registration issue on behalf of your friend. I can't seem to replicate the mentioned behavior, and am seeing other recently registered users that have successfully confirmed e-mail and logged in.
To troubleshoot further I'd ask which browser / version was used, whether the registration attempt was made through scorehero.com or rockband.scorehero.com, and the username in question (so I can check if it was actually registered).
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