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My Friend Cannot Register

 
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elcanadiano  
 




Joined: 08 Aug 2009
Posts: 199
Location: Canada

PostPosted: Fri Nov 04, 2016 10:37 pm    Post subject: My Friend Cannot Register Reply with quote

Hey ScoreHero staff,

My friend attempted to register and told me that he has been unable to do so. When I tried to register using credentials that pertain to him, I hit "Register Account", but it just takes me back to the registration page. I'm not sure what went wrong, if there were issues on my end. I was wondering if you knew of what was going on and/or if you could create an account for him on the backend?

Alexander
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View user's profile Send private message Visit poster's website PSN Name: elcanadiano Wii Friend Code: 449615517562
Cabanon  
 




Joined: 29 Oct 2007
Posts: 5949
Location: Quebec, Canada

PostPosted: Sun Nov 06, 2016 3:51 pm    Post subject: Reply with quote

singe will be the only to be able to answer, unless someone contact JCirri on chat and let him know about the situation. I would but I've never been there nor do I know where it is (mIRC I think but no clue the server/room name)

EDIT: scratch that, http://www.scorehero.com/forum/viewtopic.php?t=1091 I just passed the message
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View user's profile Send private message Send e-mail Visit poster's website MSN Messenger PSN Name: Cabanon
singemfrc  
 




Joined: 10 Aug 2007
Posts: 4040
Location: California

PostPosted: Sun Nov 06, 2016 6:35 pm    Post subject: Reply with quote

Thanks, I sent that to JC, he will take a look when he has some time later
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rbdb.online Share Code: 3W47Z3
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View user's profile Send private message Send e-mail PSN Name: singemfrc
JCirri  
 




Joined: 04 Feb 2006
Posts: 4534
Location: Baltimore, MD

PostPosted: Mon Nov 07, 2016 3:54 pm    Post subject: Reply with quote

Thanks for posting the registration issue on behalf of your friend. I can't seem to replicate the mentioned behavior, and am seeing other recently registered users that have successfully confirmed e-mail and logged in.

To troubleshoot further I'd ask which browser / version was used, whether the registration attempt was made through scorehero.com or rockband.scorehero.com, and the username in question (so I can check if it was actually registered).
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View user's profile Wiki User Page Send private message Visit poster's website XBL Gamertag: JCirri821 Wii Friend Code: 1455611809021899
elcanadiano  
 




Joined: 08 Aug 2009
Posts: 199
Location: Canada

PostPosted: Thu Nov 10, 2016 3:40 am    Post subject: Reply with quote

JCirri wrote:
Thanks for posting the registration issue on behalf of your friend. I can't seem to replicate the mentioned behavior, and am seeing other recently registered users that have successfully confirmed e-mail and logged in.

To troubleshoot further I'd ask which browser / version was used, whether the registration attempt was made through scorehero.com or rockband.scorehero.com, and the username in question (so I can check if it was actually registered).


I'll PM.
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View user's profile Send private message Visit poster's website PSN Name: elcanadiano Wii Friend Code: 449615517562
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