finally got my DLC rights back

**haeffele76** · Joined: 03 Sep 2007 Posts: 20

it can be done. it looks like i got my dlc rights back. it took six weeks, but i just deleted joker and the thief, re-dled, unhooked live, its there, i just deleted everything and am currently dling everything again, ill let you guys know how it went, i know most of you don't care, but for some people, there is light at the end of the tunnel

**xeroxgp** · Joined: 14 May 2007 Posts: 1682 Location: Fargo, ND

Did you talk to customer support? And they did it for you? You should explain what happened.

Cuz I'm at the stage where they are supposed to call me withing a month. :/ :/
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**i5hawn** · Joined: 01 Aug 2007 Posts: 413

lol i'm not 100% but it looks like he's saying he just deleted the content. then re-downloaded it. this then attached the drm to the new xbox 360 in effect solving the issue.

**haeffele76** · Joined: 03 Sep 2007 Posts: 20

ok, ill give you all the background, got the RROD end of december, got a new xbox mid jan, called in about DLC rights, they said they would need to transfer them, i would get a call in a week, 2 weeks go by, no call, i call them back on jan 23rd, they said it would be 30 days, i call them back today (30 days), they told me it would be done by tomorrow, i made them sure they knew i was pissed, i thought for shits, i would try it, it worked, i deleted and redled all my songs back, minus 6 songs i dled off of a diff. console, but the main point of the story is, i know people have been having a hell of time with this, and i havent heard one success story, so i just thought i would let you guys know that it can be done, i didnt mean to be so vague, i just didnt think neone would give 2 shits

**xeroxgp** · Joined: 14 May 2007 Posts: 1682 Location: Fargo, ND

**DorkmasterFlek** · Joined: 14 Oct 2006 Posts: 1968 Location: Toronto, ON

Yeah I haven't heard of anyone actually being successful in this. Good to know it can indeed be done.
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**lumberofthebeast** · Posted: Fri Feb 29, 2008 1:20 pm Post subject:

So, how exactly do I go about getting the rights transferred? Do I call customer support? Is there a site I'm supposed to go to?
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**haeffele76** · Joined: 03 Sep 2007 Posts: 20

yeah, just call support, they should be able to help you out, it takes like 6 weeks

**Siberian** · Joined: 29 Oct 2007 Posts: 207

I got mine back. But, I didn't get it back til my horror story ended up on Consumerist and got 60,000 some hits in a day. Before that I spent over 3 months going round and round on the phone with them.

When it got posted and they got a PR black eye, they fixed in in just 4 hours!

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**bmwhiskerZ** · Joined: 22 Oct 2007 Posts: 454

Good to know, and congrats on getting your content back!
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**pvtGramps** · Joined: 20 Jan 2008 Posts: 114

Will do ASAP because I'd like to have my rights from all the Christmas songs transferred.

Kiddie, maybe. Definitely great songs at gatherings though.
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**puppetmaster** · Joined: 17 Feb 2007 Posts: 837

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just came across this article on IGN and thought of this thread: IGN Microsoft DRM Article
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